Advances in ICT are transforming business, enabling staff to communicate from any device, at any time and location.

Let’s take a look at the advantages of telecommuting for small business, and how many employers are making it “the new normal”.

The uptake and rewards of telecommuting

A survey of 200 Australian employers by Indeed shows two-thirds (68%) allow employees to work remotely. Eighty-six per cent of companies with 101-200 employees and almost half of companies with 21-50 employees have embraced telecommuting.

The survey identifies some valuable outcomes of this trend:

  • More productive employees (67%)
  • Improved morale among employees (64%)
  • Reduced absenteeism and employee turnover (57%)
  • Operational cost savings (51%)

Many small businesses face challenges including fewer staff numbers, difficulty recruiting staff and limited resources. A telecommuting policy can help attract a wide pool of applicants, create a healthy work culture, and improve productivity and profitability.

Is Telecommuting the New Normal for Small Business? / Data Mobility Voice

Implementing remote work

Small businesses looking to offer telecommuting arrangements need to plan for success. Here’s how.

1. Develop a telecommuting policy

Clarify expectations for home and office hours, team collaboration, workflow schedules and productivity assessments.

2. Choose remote workers wisely

Evaluate each person’s ability to meet your needs and work independently.

3. Invest in the right ICT tools and support

A suite of ICT solutions to enable employees to collaborate, access documents and attend video meetings is essential. Some useful tools include:

  • Mitel MiCollab – this enterprise collaboration software and tools platform provides a single application for voice, video, messaging, audio conferencing, mobility and team collaboration. This unified solution is for PC, Mac, web and mobile devices.
  • Cisco WebEx Meetings – This video conferencing platform allows people to connect via high definition video and broadcast quality audio. Participants can share desktops, apps, files, videos and documents in real time. Webex records meetings and provides storage for contacts, emails and recordings.
  • Unified Communications – This integrates instant messaging, email, voice mail, desktop sharing, web and video conferencing. Employees collaborate from any location or device. UC solutions are available as on-premises software, partner-hosted solutions or services from cloud providers.

Telecommuting has the potential to transform your small business. Let us help you find the right ICT solution for effortless remote work.

Is Telecommuting the New Normal for Small Business? / Data Mobility Voice