Latest News
DMV Creates A New Business Division
DMV is pleased to announce that Anna Bishop has joined the company as General Manager of DMV T-Business, recently established as a specialist division focused on delivering Telstra products and services for the SME, Corporate and Government sectors.
“It is an exciting time here at DMV” said Managing Director Greg Fletcher-Harriss, “recent major wins for DMV and the company’s continued growth has seen the Board of Data Mobility Voice commit to the creation of 2 divisions within the business”.
DMV - Unified Communications and Collaboration Division continues to focus on recent growth areas, with the newly formed DMV T-Business Division looking to consolidate and grow its position as one of Adelaide’s premier Telstra Business Partners.
When looking for the right person to head up the division Greg explained that “we needed someone with significant industry experience and a passion for the leadership opportunity we had to offer, but the secret was finding someone that really had the focus and desire to significantly grow the Telstra Business side of our company”.
Anna has been a part of the industry for 20 years. Her extensive knowledge stems from spending 11 years in Telstra, first in T-Shops dealing with consumer customers and then as an Account Executive within the Telstra Business sector . She wants DMV T-Business to be a single point of contact for all customers' business requirements. When asked about the challenge of heading up this newly created division of DMV Anna said “A business leadership role like this doesn’t present itself very often and I am really looking forward to the challenge and to driving significant growth in our sales of Telstra Business products and services including Mobility, Business Broadband and the newly released Digital Business product portfolio”.
The DMV/Cisco Relationship Takes Another Step Forward
In February 2012 Data Mobility Voice achieved "Advanced Collaboration Architecture" certification within Cisco's partner specialisation program.
DMV Managing Director, Greg Fletcher-Harriss said "We are the first Telstra partner here in South Australia to achieve this certification. It's a great achievement for us and an example of our continued focus on remaining the leading Unified Communications specialist in SA across a multiple range of vendors. By adding our formal Cisco certifications to our suite of products and services, we believe that we are now in the unique position to work together with Telstra to design, scope and implement unparalleled solutions that deliver real business productivity and efficiency benefits for our customers"
Telstra Software Management - Your Entry To The Cloud
When you can lease just about anything, why are you still buying software? How would you like to say goodbye to large, upfront software costs? With the award-winning T-Suite® service from Telstra you can connect each of your staff to world-class software for a simple fixed monthly fee. Keep costs down by only paying for what you use, per user, per application.Focus on more important tasks while software is updated automatically.
T-Suite applications give your business the flexibility to try before you buy on a range of well-known branded software, as well as new innovative software from niche providers.With simple and secure deployment, you stay in control of which staff receive which software - allowing you to manage costs and staff efficiencies.
DMV Telecommunications Partner of Choice for City of Unley
Following the release of an open tender seeking solutions to upgrade their telecommunications infrastructure and PABX to a VOIP solution, the City of Unley chose Data Mobility Voice to implement a new Mitel IP Telephony solution across multiple sites including council chambers, the civic centre, public swimming pool, library and depot. The centralised Mitel IP Telephony solution to be implemented includes remote handsets across the Council WAN in other locations, a mix of cordless handsets, teleworkers and softphones which, when combined, truly maximizes the flexibility of use for council staff to ensure maximum productivity and efficiency throughout the organisation. In addition to this the implementation of the Mitel Contact Centre Software solution will not only deliver an increased level of statistical and customer service reporting but most importantly, deliver the highest level of services to Unley Council customers.
Greg Fletcher-Harris, Managing Director, commented, “I believe it was DMV’s strong track record in deploying high quality IP Telephony solutions throughout many councils in SA, and our understanding of Local Government operations and customer service environments that differentiated our total solution offering from our competitors”.
iPhone in Business
iPhone comes with amazing benefits for business users out of the box. It's easy integration with Microsoft Exchange enables businesses to provide full mobility services for its employees. Read how the iPhone helped one of Australia's largest legal firms increase its efficiency and productivity.
Apple - iPhone in Business - Profiles - DLA Phillips Fox
DMV Expands Its Local Helpdesk
As a leader in the rapidly changing, and increasingly complex telecommunications industry where customers demand, and deserve, high levels of service and support from their providers, DMV has recently restructured its locally based helpdesk to include even better access for customers to technical services. We now have a full time Technician attached to our dedicated team of four Customer Service Representatives to quickly attend to general technical enquiries and urgent programming requests, thus avoiding the 'service request' queue. Managing Director, Greg Fletcher-Harriss, confirmed that "DMV has an ongoing commitment to be the best technically based professional services company in the country providing the highest level of support for its expanding customer base".
Microsoft's Last Shot At Phones
The long awaited launch of Windows7 for the mobile device is here and it has certainly been released with a high level of comment and anticipation. Is it really Microsoft’s last chance to have a serious crack at the mobility market? I weighed into the debate in November's issue of CRN Magazine … check out the article.
Telstra Introduces Virtualised Unified Communications
Telstra has announced the expansion of its cloud portfolio to include virtualised unified communications from Mitel.
The Case For Hosted Solutions
If you haven’t already looked into hosted VoIP and UC service, now is the time. Blair Pleasant, President & Principal Analyst of COMMfusion LLC makes the case for hosted solutions.
Mitel Provides Virtual UC Applications For Vmware Environments
Mitel Virtual Solutions is designed to leverage VMware and vSphere, thus enabling customers to consolidate Mitel's voice and unified communications applications with non-voice business applications.
PBX Fraud
Toll Fraud has been costing businesses millions of dollars annually, as hackers gain illegal entry into PBX systems and run up huge call costs that the business has to bear. Please read the following article to find out what you can do to prevent your system from being breached.
Mitel Mobility for Blackberry Mobile Voice System
Mitel® Mobility for BlackBerry® MVS (Mobile Voice System) changes the game in voice communications, enabling access to advanced business communications applications from Mitel directly on your BlackBerry smartphone and allowing WIFI calling. Promoting employee responsiveness and productivity, getting unprecedented flexibility and increasing efficiencies while freeing up resources and reducing costs. The Mitel solution not only simplifies the call experience for users, it also enables IT managers to consolidate and simplify datacenter management combining Mitel's voice virtualization strategy with BlackBerry MVS into a single virtual environment and eliminating the gap between IP and voice organizations.
Mitel Mobility for Blackberry VMS brochure
Virtualisation by Mitel and VMware - A Game Changer!
Many businesses both large and small have committed to a virtualization of their IT infrastructure by using VMware, and many others have this direction firmly in their IT planning for months and years to come. The rationalisation of server infrastructure plus all the other benefits makes sense in so many business environments these days.
From a PBX and IP Telephony perspective - even though the deployment of IP Telephony into our customers data networks is now well over 75% of our business - there has been no tangible and deliverable strategy from IP Telephony vendors to be able to ‘go the next step’ and virtualize 100% of their PBX, IP telephony and unified communications infrastructure … until now !
Mitel and VMware have recently announced that core call processing infrastructure and unified communications applications can now be virtualized in a VMWare environment.
What Convergence Means To The Channel
